Regarding the recent small amount of the Lenovo Tianyi F41 notebook PC users, using the standard Sony battery when the battery discharges too fast phenomena, Lenovo and Sony co-collected samples from some of the detailed test battery, according to test results analysis, the failure of the generation and related to differences in usage, adapter for laptopthe user would not impose a lower probability of causing any security risk. Based on associative feelings of great concern to consumers, in order to maximize the guaranteed user experience, Lenovo Tianyi F41 special to notebook users (standard sony batteries) to make the following clarifications:
Where the date of purchase (invoice by virtue of compliance, if no date on the factory invoice Zeyi host) within two years, the phenomenon appears more than the Lenovo Tianyi F41 users, please contact Lenovo Service Station for testing, such as determining the fault phenomena , Lenovo will provide you a free replacement laptop batteries, replacement battery warranty for one year; provide samples for testing before the result of customer service from Lenovo off to replace battery backup users, because the battery out of spare parts is a database of qualified Lenovo spare parts, and so the replacement of from the date of the warranty for 1 year.
If more than one user found a similar failure occurred due to the phenomenon of the battery, Lenovo recommends that you immediately think dial service hotline VGP-BPS9 ,VGP-BPS9/B, VGP-BPS9/S010-82879603. Consultation, or contact the nearest service station to deal directly with Lenovo, Lenovo will arrange for you a replacement.
At the same time, we advise clients on a regular basis for the use of laptop battery charging and discharging to do. For a long time to connect an external power supply, it is recommended unplug the battery, you can maintain maximum performance and battery life.
Lenovo will continue to be adhering to the “innovation and technology, the user first” purpose, and constantly to provide you with variety of laptop computers.
